Articles on: Shipping

How can I charge my clients for the return label?

When creating or editing a "Reason for return", you will be able to select "Return Payment" in the confirmation type. This will prompt your client to be redirected to a payment link. When you receive the payment, you must manually accept the return in the "RETURNS" section.

To make this possible, you can add a payment link in the Settings page. Here are the instructions on how to do it with different services:

Paypal: https://www.paypal.com/paypalme/

Stripe: https://stripe.com/payments/payment-links

Updated on: 25/08/2021

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