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Frequently Read Articles
What if I am not integrated with any shipping platform?
What are confirmation types?
Can I insert the returns portal in my store as an iframe?
How can I charge my clients for the return label?
How can I get better rates on the shipping labels that Turny creates for returns?
What are exchange types?
Browse All Categories
Reasons for returns
Learn how to configure the different reasons why your customers can request returns and exchanges.
Shipping
Information about the shipping labels that Turny creates for returns and the different integrations available.
Customization
Find out how you can customize your returns portal to give your customers a better experience.
Return requests
Learn how to process the return requests that your clients send you through your returns portal.
Restrictions
Learn the different restrictions that you can impose so that your clients can or not create requests.