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Customization
Find out how you can customize your returns portal to give your customers a better experience.
Can I insert the returns portal in my store as an iframe?
Yes. The returns portal can be inserted in any of your store's pages as an iframe. You'll just need to add the following code in the page you'd like your returns portal to be in (replace "subdomain" with the one you're using in Turny):
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How can I customize the returns portal my clients enter?
In "RETURNS PORTAL" click on the pencil icon in the module on the left side to edit: Logo: You can upload an image with your logo, which will be displayed at the top of your returns portal. Background color: You can choose the background color of your returns portal, either by choosing one of the default colors, or by manually entering the hexadecimal code of the color you want to add. Background image: You can select any image to be displayed in the background of your returns
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How can I edit the email that is seen on my returns portal?
In "RETURNS PORTAL" you can go to Settings and modify the "Contact email".
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